Every life is different. People learn differently. You’re unique. That’s why we have a big section on self-learning. You’re not at school and we’re not your teachers. This is your personal journey, so here is where you can learn at your own pace. We’re providing the resources, and all you have to do is take advantage of that when you’re ready or you have the time.
It’s not nice thinking about being the target of aggression and violence at work. But if you work in a profession where emotions may already be running high, then knowing what to do when things boil over is vital.