Customer Persuasion
Persuading people is a key skill in customer service.
Duration: 15mins
Price: £10.00
Business is all about making money from your customers, right? When it comes to customer service, you’ve got to meet their expectations and satisfy their needs, before, during and after the sale. If you do that, they’ll likely keep coming back for more. That’s where this our fantastic customer service collection comes in. Our content will help all sales staff improve their skills, understand the customer better and develop themselves in the process. Our engaging, accessible, bite-sized courses will make your customers happy and make learners level up.
Persuading people is a key skill in customer service.
Duration: 15mins
Price: £10.00
Empathy, the ability to see things how others see them, is a vital skill for customer service and can help you represent the company in the best way possible.
Duration: 10mins
Price: £10.00
It’s very easy to pass the responsibility of a customer onto someone else. But taking responsibility is vital for good customer service.
Duration: 10mins
Price: £10.00
Clear communication is vital to customer service. You need to understand a customer's issue and communicate the solution effectively, so wires don't get crossed.
Duration: 10mins
Price: £10.00
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2022