Customer Service

Business is all about making money from your customers, right? When it comes to customer service, you’ve got to meet their expectations and satisfy their needs, before, during and after the sale. If you do that, they’ll likely keep coming back for more. That’s where this our fantastic customer service collection comes in. Our content will help all sales staff improve their skills, understand the customer better and develop themselves in the process. Our engaging, accessible, bite-sized courses will make your customers happy and make learners level up.

Customer Empathy

Customer Empathy

Empathy, the ability to see things how others see them,  is a vital skill for customer service and can help you represent the company in the best way possible.

Duration: 10mins
Price: £10.00

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Clear Communication

Clear Communication

Clear communication is vital to customer service. You need to understand a customer's issue and communicate the solution effectively, so wires don't get crossed.

Duration: 10mins
Price: £10.00

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Please note - in clicking the Register button you will be directed to our booking website for processing your order.

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