Taking Responsibility

It’s very easy to pass the responsibility of a customer onto someone else. But taking responsibility is vital for good customer service. In this course, you’ll learn ways to deal with customers without passing the buck. This course covers how to implement proactive customer service to solve problems before they even arise.

Duration: 10mins
Price: £10.00

Register for the course »

Please note - in clicking the Register button you will be directed to our booking website for processing your order.

GenZ Insight home page

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Find out more here